Having difficulty applying a discount code? Here’s what you can do:
- Ensure that you're entering the code in the correct place.
Apply your promo code in the "Discount Code" box when checking out.
- Check that your item(s) meets the Terms & Conditions listed on the promotion. This may include:
- Sale or product exclusions - Sale items are often excluded from promotions
- Minimum spend amount
- Inability to be used in conjunction with other offers
- Double-check the promo code’s spelling and expiry date. Our discount codes are case-sensitive.
Followed the above instructions and still not working? Get in touch with our Herschel Experts below with screenshots of your cart and any error message you're receiving. We will do our best to troubleshoot this for you.