Delivery & Order Options

Get your holiday shopping wrapped up on time. Order by Thursday 19th December to ensure delivery by Christmas.

MISSED THE CUTOFF AND STILL NEED A GIFT?
Don't panic, we've got you covered! You can purchase an e-Gift Card which is delivered instantly to the recipient's email.

For more information and to purchase an e-Gift Card simply click HERE.

GIFT WASN'T QUITE RIGHT?
To help you shop with confidence, we have extended our change of mind returns period to 60 days for any purchases made between November 1 and December 31.

Any unwanted items that meet our return conditions can be returned by mail using our Online Returns Portal.

Please note that refunds will be issued to the original payment method used at checkout.

If the recipient prefers a different style, color, or size, a new order will need to be placed.

We will make every effort to ensure timely delivery. However, the quoted timeframes are approximate and may vary due to high demand, delivery location, or other factors beyond our control.

Express Delivery is our standard delivery service, free on orders over $150, and charged at $14.99 on orders under $150. 

Our Team aim to pack your order within 1 business day.

Once packed, orders are delivered using StarTrack Express, parcels are delivered to metro areas within 1-2 business days, while orders to regional areas can take 2-4 business days.

Orders are packed daily, Monday to Friday, excluding Public Holidays.

DO I NEED TO BE HOME FOR MY DELIVERY?
No, you do not need to be home to accept delivery as all orders are placed with Authority to Leave (ATL) selected by default. 

When ATL is given, the courier will not require a signature for delivery, and will leave the parcel in a safe place. You agree that the parcel is deemed delivered when left at your address.

If you no not wish for your parcel to be left in a safe place, it is necessary to unselect the ATL checkbox at checkout.

Please note, the indicated timeframes are approximate, and may vary during periods of high demand, or due to external factors beyond our control.

We deliver to most Australian addresses and PO boxes. 

NOT AVAILABLE FOR DELIVERY
Unfortunately, we do not deliver internationally, or to addresses on Christmas Island, Norfolk Island, or the Cocos (Keeling) Islands.